Refund Policy

Last Updated: January 14, 2025

Thank you for shopping at What Do You Wanna Know. We want you to be delighted with your purchase of ebooks from our website. If, for any reason, you are not entirely satisfied with your purchase, we're here to help.

Refund Eligibility

You may be eligible for a refund under the following circumstances:

Duplicate Purchase: If you accidentally purchase the same ebook more than once, you are eligible for a full refund for the duplicate purchase.

Technical Issues: If you experience technical issues with the ebook file that prevent you from accessing or reading it, and our support team is unable to resolve the issue, you may be eligible for a refund.

Unavailability: If we remove an ebook from our catalog or the ebook becomes unavailable after your purchase, you may be eligible for a refund.

Refund Process

To request a refund, please follow these steps:

Contact Support: Contact customer support here and provide the following details:

Your order number
The title of the ebook you wish to refund
The reason for your refund request
Any relevant details or screenshots of technical issues, if applicable

Review: A review of your request and response to your request will be made within 72 hours to confirm your eligibility and provide further instructions.

Refund Approval: If your refund request is approved, your refund will be processed to the original payment method used for the purchase. Refunds may take 72 hours to appear in your account.

Non-Refundable Items

Please note that the following circumstances are generally not eligible for a refund:

Change Of Mind: We do not offer refunds for purchases made due to a change of mind, so please review your choices carefully before making a purchase.

Contact Us

If you have any questions or concerns about our refund policy, please contact us here.

By using our website and purchasing ebooks, you agree to our refund policy. This policy is subject to change, so please review it periodically for any updates.